Methodology

What is an insight? An insight for Elon was: "The most entertaining outcome was the most likely'. His tweet suggests that he believes in taking risks and embracing the unknown, rather than playing it safe. For Maya Angelou, the renowned poet and civil rights activist, it was: "People will forget what you said, but people will never forget how you made them feel". A perspective on the impact of...

Design methods are life jackets. Not straight jackets. Structures, whether they're processes, frameworks, or plans, are excellent tools to navigate complicated problems. They bring efficiency, reduce ambiguity, and offer defaults. However, when dealing with fundamentally complex problems, applying structure too early can lock in outdated notions. Because structures tend to ossify. As more team...

As a product manager who also pitches in as a service designer at Noora Health, i sometimes do wonder how I could use most of the design methods I'm applying at my day job for myself. Let's take the methodology of Service Design Blueprinting for example. It involves outlining the front stage and back stage elements of all the actors involved in a system to make it lead to the intended action. For...