Product roasts are the best way to enhance one's sensibility around building better products. It's called a "roast" because it often involves a no-holds-barred, brutally honest critique of the product's features, design, user experience, and overall value proposition.
In the spirit of 'everything is a remix', I've liberally forked, remixed and adapted a set of questions from industry leaders like Manas Saloi and Julie Zhou, to create my own tailored questionnaire for a product roast.
I run this through a new product or even a feature I would like to dig deeper into.
Strategy, Distribution and Market
- If I was the PM for a product, how would I grow it?
- What is the GTM of this product?
- How big is this market?
- Is the app a leader in this category?
- Where does the product fit into the larger ecosystem of other companies/competitors? Where are they in this landscape?
Understanding the company and the larger context
- What are the other products which the company creates? How does this product fit into the larger ecosystem?
- What's the culture and DNA of the brand?
- What is the tone and voice of their brand? Any hints being dropped from their company blogs?
- Any news from seekingalpha, perplexity, techcrunch, crunchbase on the company status
- what is the vision the executives from the company are pitching in global platforms/podcasts/round-tables etc?
Playstore
- Is the name unique? is it memorable?
- What is written in the About section? Is it too generic? Do they talk about the value prop in terms of JTBD?
- How do the screenshots look like?
- What are the metrics shown on the playstore page?
- Do I see it running ads on its competitor pages?
- What has been their approach for the description? Is it just a bunch of keyword stuffing? Written description using reviews of their users to show social proof?
- How is the page different from its competitors?
Positioning
- What do I think about its positioning? Has the positioning been consistent across other touchpoints?
- Is there a crisp and consistent description of the product across their playstore page, app?
- What is A, B and C, but not D for this product? What are the things they say they do, and the things they say they don't? And the things they say they do, but don't?
Onboarding
- How frictionless is the onboarding process? Any identifiable barriers?
- Is signup mandatory?
- Can you skip the onboarding process?
- What is asked in the onboarding process?
- How quickly can you get to the meat of the product? Get gratification by completing the task I hired for? Measure both by the number of steps as well as the time taken
- What is the developer optimising for in the signup flow?
- What are the decisions in the onboarding that might affect the FTUE?
- Are they talking about features or jobs?
First Time User Experience
- How does the app feel? What emotions does it raise?
- Is the FTUE overwhelming? Does it meet my expectations?
- If I have to describe this app to others, how will I do that in less than 8 words? Will I use the same thing highlighted by the product team on the playstore page/app?
- Is the experience a straight line?
- What is absurd/supernormal about it?
- If I was the PM designing this FTUE, what data would I collect to personalise the experience?
- What are the hypothesis I have that I would test as a PM?
Jobs to be done
- What are the main jobs a user might have been hired this product for?
- What does the JTBD force diagram look like for this app?
Defensibility
- What is the moat?
- How is the app increasing the switching cost?
- How is it decreasing switching cost if I am thinking of switching over from other apps?
Building trust and reliability
- What are the trust indicators in the product?
- How is the app reducing customer anxiety?
- Is there any social proof?
- How does the user know it is a legit business?
Product and Design
- What are the interactions I like?
- What do I hate?
- Do I like the information architecture?
- What are the things I can copy in my own products?
- Is there some interactions, some visual elements which do not map to the convention? Any that follow industry standards that other apps don't?
- Does the product design align with the frameworks I have learned over the years? Where does it deviate from the norm?
- Now that i have used the product, what are the metrics I think the PM should be measuring?
- What do I think the north star of the product is?
- What are the experiments I would run?
- Does the app experience tie back to what was promised in the playstore?
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The internet is best when strangers meet. Write to me at hey[at]shreyasprakash[dot]com
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